We extend the value of Oracle® E-Business Suite (EBS, R12) with fully-managed AppDBA services that deliver exceptional database performance, maximum uptime and application performance and business process expertise.
Oracle EBS offers hundreds of cross-industry capabilities including…
- Enterprise resource planning (ERP).
- Customer relationship management (CRM).
- Supply chain management (SCM).
- In-house database and application developers to ensure seamless transition.
EBTS Inc. is uniquely positioned as a Worldwide Oracle and E-Business Suite DBA services provider who offers their consulting services to the small to medium business market. Because EBTS has a dedicated Oracle and Linux support staff, we focus solely on implementing Oracle Application (r12, 12c, 11g database) Solutions and other Oracle products; there is no question about our partnership with Oracle Corporation and our loyalty to our customers.
We have a long stand relationship with Oracle. Today, we are a leader in cloud application hosting with expertise across the Oracle application portfolio.Hosting Oracle EBS with EBTS means your application will be on our S2V Enterprise Platform, a private cloud built specifically for powerful ERP like Oracle.It’s a chain of high-powered services linked together to provide you with uninterrupted and secure environment for your entire application portfolio.
EBTS’s R12 Oracle EBS Managed Application Services Includes:
- Technical and functional application support: Now your team can focus on strategic uses of Oracle E-Business Suite.
- 24/7 management of the entire applications stack: From hardware through the software layer, we have you covered.
- Application portfolio support: Through our Managed Application Services and Platform-as-a Service solutions, Velocity can manage your complete portfolio of Oracle ERP and edge applications.
- Managed Disaster Recovery Services: This includes disaster recovery plan design, implementation and application recovery, provide exceptional business resiliency.
- Startup/shutdown, maintenance and automation of daily tasks for Oracle.
- Daily health checks, tablespace monitoring, Database log check.
- Full backup of entire filesystems used for R12 application and databases, snap backup and RMAN backup.
- Concurrent manager setup, monitoring .
- Workflow IMAP/SMTP configuration in R12.
- Upgrade of R12 to new releases (12.1 to 12.2 and later).
- Database upgrade from 11g to 12c.
- Oracle Critical Patch Updates (CPU) patch analysis and application.
- Perform patch analysis of patches requested by Business users, provide estimate of downtime, pre-requisites.
- Coordinate downtime with business users for patch application, for maintenance activities.
- Architect and design for implementation of new modules such isupplier, irecruitment, istore, ipayment.
Our expertise in managing Oracle software, combined with proprietary technology that enhances application availability, security and control, make EBTS trusted partner for taking ownership and managing of your Oracle® E-Business Suite (EBS, R12) applications & database.
Technologies we specialize
|System Status Monitoring (Up/Down)|
|Collect Performance and Resource Metrics|
|Automatic Threshold Comparison of Collected Metrics|
|Alert! When Potential System Availability issue Discovered|
|Alert! When Potential System Performance issue Discovered|
|Alert! When Potential System Resource issue Discovered|
|Scan System Log Files Daily|
|Verify Completion of Backups(as indicated in log files)|
|27x7 Access to EBTS DBA Professionals|
|DBA Professionals Observing Your System Daily|
|WK/MM Reports on Case Activity and System Resources|
|Access to Virtual-DBA Client Web Portal for Metrics Reports|
|WK/MM Phone Call To Follow-up DBA Support Status||Free Support||When Scheduled||When Scheduled||When Scheduled|