By engaging Remote DBA, our customers gain peace-of-mind when it comes to operational uptime and availability of their database applications. Our remote DBA support services can be customized to fit your specific requirements and budget.
Why Business’s Choose Remote DBA
While most of our customers may have access to database development and administration capabilities in-house, they are looking to supplement their existing set of resources with a remote DBA service that could provide comprehensive coverage in areas of database administration, 24X7 monitoring, issue resolution, proactive performance management and for on-demand consulting services.
Microsoft SQL Server
EBTS for Microsoft SQL Server provides 24 x 7 x 365 monitoring and management services that help in maximizing reliability and performance ensuring seamless operations.
Oracle 9i, 10g, 11g, 12c RDBMS
EBTS has some of the best, most respected Oracle E-Business & Database professionals in the industry, available on-demand to manage, design, support, and optimize your most complex, challenging, and mission-critical Oracle database environments.
Technologies we specialize
| SILVER | GOLD | PLATINUM | DIAMOND | |
|---|---|---|---|---|
| System Status Monitoring (Up/Down) | ||||
| Collect Performance and Resource Metrics | ||||
| Automatic Threshold Comparison of Collected Metrics | ||||
| Alert! When Potential System Availability issue Discovered | ||||
| Alert! When Potential System Performance issue Discovered | ||||
| Alert! When Potential System Resource issue Discovered | ||||
| Scan System Log Files Daily | ||||
| Verify Completion of Backups(as indicated in log files) | ||||
| 27x7 Access to EBTS DBA Professionals | ||||
| DBA Professionals Observing Your System Daily | ||||
| WK/MM Reports on Case Activity and System Resources | ||||
| Access to Virtual-DBA Client Web Portal for Metrics Reports | ||||
| WK/MM Phone Call To Follow-up DBA Support Status | Free Support | When Scheduled | When Scheduled | When Scheduled |
